项目描述 ：
This application "listens" for a ticket creation event from Zendesk, analyses the ticket for negative sentiment, tags the ticket accordingly and invokes an automated workflow (Step function) that escalates the ticket's priority according to your SLA wait times.

高级语言： JavaScript

项目主页：

项目地址: git://github.com/aws-samples/severless-ticket-sentiment-analysis-and-automated-escalation.git

创建时间： 2020-05-29T16:29:15Z
项目社区：https://github.com/aws-samples/severless-ticket-sentiment-analysis-and-automated-escalation
开源协议：Other
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